Citizen enquiries
When are you open? How do I apply? What's the status of my application? These questions make up a large share of enquiries. KonversAI answers accurately based on up-to-date information from the knowledge base.
Available 24/7
Citizens expect availability beyond office hours. KonversAI gives them answers at 10pm just as well as at 10am.
Universal accessibility
KonversAI is available via chat and phone, ensuring citizens with different needs can get through.
Guidance, not just answers
The AI can guide citizens through processes: First complete form X, then upload documentation Y, finally submit via Z. Step by step, tailored to the situation.
GDPR and digital sovereignty
KonversAI is built for the public sector's requirements for privacy, traceability and data sovereignty.
All data stored in Norway/EU
Data Processing Agreement (DPA) in place
Full traceability and logging
No data shared outside the EU
Developed in Norway, for Norwegian requirements