What is MCP?
MCP stands for Model Context Protocol. It's an open standard that lets the AI communicate with your systems in real time. Think of it as a bridge between the AI and your tools.
Gen 4 vs Gen 2
Most competitors in Scandinavia can only reply with text. KonversAI takes action. That's the difference between Gen 2 and Gen 4 customer service.
Concrete examples
From question to action in seconds
Can I get the invoice for order 4821?
The AI retrieves the invoice from the billing system and sends it to the customer.
3 seconds · Billing system
What's the status of my delivery?
The AI checks the order status in the warehouse system and provides the customer with up-to-date information.
2 seconds · Warehouse system
Can I upgrade my membership to a family membership?
The AI updates the membership status in the CRM and confirms the change.
3 seconds · CRM