Same AI, all channels. Customers experience a seamless conversation whether they switch from email to chat or from a form to phone — without having to repeat themselves.
KonversAI reads, understands and responds to incoming emails automatically. Enquiries about invoices, order status and returns are resolved without human involvement. Complex cases are escalated to the team with full context.
Website chat
An intelligent chatbot embedded directly on your website. Customers get answers in seconds, around the clock. Not a FAQ bot with pre-defined answers, but an AI that understands context and takes action.
Phone with voice assistant
KonversAI answers incoming calls, understands what the customer needs, and resolves the enquiry directly. When a human is required, the call is transferred with full context so the customer doesn't have to repeat themselves.
Contact forms
Enquiries from contact forms on the website are captured and handled automatically. The AI classifies, prioritises and responds, or escalates to the right person on the team.
Unified dashboard
All channels gathered in one real-time dashboard. You see automation rate, response times and customer satisfaction across all channels. No enquiry falls through the cracks.