GeiloLia

Case Study

Geilolia

Premium cabin destination in Geilo. KonversAI handles guest queries about specific cabins, booking details, and upsell — integrated directly with Visbook.

← All customers
Visbookbooking integrationconnected directly
Cabin-specificrecognitionper unit
Upsellin chatwithout manual handling

The starting point

Guests weren't asking general questions about Geilo — they were asking about their specific cabin. The sauna stove in cabin 8. The EV charger closest to cabin 12. The firewood supply in the cabin they booked for New Year. That's a demanding starting point for any AI solution.

What is solved

  • Visbook integration handling transactional queries automatically
  • Cabin-specific questions answered without the team lifting a finger
  • Upsell directly in chat, from question to payment in one flow

KonversAI has been a fantastic partner throughout the entire process. The team is professional, solution-oriented, and always delivers quick answers. The chatbot itself has performed beyond all expectations. It gives relevant answers and is easy to use for our guests. This is clearly the best chatbot solution we know of in the travel industry.

Henrik Sommer, CEO, Geilolia

Travel & ExperiencesCabin DestinationBooking Integration

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