300calls/dayat peak season
40%of enquiriesfully automatable from day 1
70,000members
The starting point
One person in customer service and a previous solution that required hundreds of manually created knowledge articles, without equivalent results. In peak months they had to bring in extra staff to handle enquiry volume.
What is solved
- Multilingual support — Norwegian keywords meet complex international queries
- Microsoft Dynamics CRM integration
- Seamless handover to human agent
“70 times better than the previously tested solution.”
— Morten Schee, Skiforeningen
Read more about the launchTravel & ExperiencesMember OrganisationCRM Integration